Return & Exchange Policy
At Lil Olives, each piece is thoughtfully crafted with care and attention to detail. As a small-batch, handmade brand, we follow a limited and mindful return policy.
Custom Orders
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All custom-made products are final sale.
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We do not accept returns or exchanges on custom orders.
Damaged Products
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We accept returns only if the product is received damaged.
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Any damage must be reported within 48 hours of delivery.
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Please email clear photos of the damage to support@lilolives.com for review.
Exchanges (Size Only)
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We offer size exchanges only, subject to availability.
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Exchange requests must be made within 14 days of delivery.
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The item must be:
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Unworn
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Unwashed
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With all original tags intact
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In original condition
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Shipping
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Return and exchange shipping costs are the responsibility of the customer.
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We recommend using a trackable shipping service, as Lil Olives is not responsible for items lost in transit.
How to Request a Return or Exchange
Please email support@lilolives.com with:
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Your order number
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Reason for return or exchange
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Photos (if the item is damaged)
Our team will guide you through the next steps.
Final Note
Because our pieces are handmade in limited quantities, we encourage you to review sizing details carefully before placing an order. If you have questions prior to purchase, we’re always happy to help.
